Email, Social & Lifecycle
Email, social and lifecycle marketing that keeps customers coming back
Winning a new customer costs more than keeping one. We build the email flows, campaigns and social presence that keep your brand in front of your audience and bring them back.
Retention, built into every message
What's included
Most businesses put their budget into acquisition and leave retention to chance. We connect email, automation and social so your audience hears from you at the right time.
Email strategy
List growth, segmentation and the right message at each stage of the customer journey.
Automated flows
Welcome, nurture, abandoned cart, post-purchase and win-back sequences.
Email campaigns and newsletters
Design, copywriting and A/B testing.
Personalization and segmentation
Messages based on behavior, interests and purchase history.
Social media strategy and management
Content plans, posting and community management.
Social content
Graphics, carousels and short-form video concepts.
Reporting
Open, click and conversion rates, revenue from email, and social engagement.
From first touch to repeat purchase
How we work
Map the journey
From first touch to repeat purchase, and where people drop off.
Fix the foundations
Platform setup, segments, tracking and deliverability.
Build the flows
Automated sequences that run in the background.
Run campaigns and social
A regular calendar of emails and posts.
Optimize
Test subject lines, content and timing, and keep what works.
Built for long-term customer value
Who it's for
E-commerce and DTC brands that want more repeat purchases
Service businesses and clinics that need to nurture leads before they book
B2B companies with long sales cycles that need to stay top of mind
Next step
Turn one-time buyers into repeat customers
We’ll map your customer journey, find the missed opportunities and plan the email, automation and social activity that keeps people coming back.
Questions
Frequently asked questions
Can’t find what you’re looking for? Send us a note and we’ll answer in plain language.
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